Improved iPhone and Android Apps
Version 8.1 comes with our new iPhone and Android apps that add the icing on the cake! Data messages extend message reach to include those who have poor mobile cover but have access to WiFi. The apps are easier to use than SMS and, as a bonus, messages sent to our apps are cheaper too!
SMS Responder is being upgraded to 8.1
SMS Responder Version 8.1
Our service will be upgrading to Version 8.1 on Sunday December 2nd 2018. During the upgrade either Gate1 or Gate2 will be available for sending messages, but database changes (e.g. new Members or Certificates) will be lost when Version 8.1 goes live. Progress will be reported on the login and home screens of Gate1 and Gate2. If you have any problems sending urgent messages please immediately contact our 24 hour support number: 0330 330 30 24.
The following changes are coming in Version 8.1:
Updated Tab Selector
On our website we’ve moved...read more
SMS Responder Version 8.00
We have just released the latest version of our specialist emergency messaging system, SMS Responder. The biggest change is the addition of an iPhone app and an improved Android app. The apps give SMS Responder three significant advantages:
1. Cost Savings. Messages to our apps will always cost less than SMS, and in some cases will be free.
2. Coverage. Some members may live or work in areas with poor mobile coverage, but our apps can receive messages via home or business WiFi.
3. Simplicity. App users are offered a list of standard replies, a text box for comments and a send button...read more
iPhone App Approved
Following on from our Android app, the SMS Responder iPhone app has now been approved for inclusion on the app store. Version 8 of SMS Responder (due for release shortly) will be able to send and receive messages to iPhone owners by data as well as SMS.
Integrated SMS/App solution released
Version 7.10 of SMS Responder pairs the outdoor coverage of SMS with the guarenteed availability of WiFi.
The new system can send to an app on the recipient's phone, meaning virtually all homes and workplaces will have 100% coverage. Where the app is not installed or does not have coverage (e.g. rural locations with no 3G), an SMS is sent instead.
The new app also offers a significan reduction in costs and improved usability. For example, if the message contains a postcode then clicking on that postcode will launch the phone's default SatNav app.
The app is free to download and is...read more
SMS Responder V7 will also bring an APP
Responder Technology, the developers behind SMS Responder, the resilient team call out service, have been a little busy!
We have been working hard to complement our SMS product with the addition of an App, currently working on Andriod but with iPhone support soon to follow.
The App lives on your smartphone, just like all the other apps that you use on a daily basis. It receives messages from SMS Responder and can be replied to just as you would with a text message.
The benefits are two-fold; if you are on Wi-Fi or have a reasonable data signal on your device (smart Phone or tablet),...read more
Version 7 is coming soon!
We're working hard on Version 7 which for the first time incorporates our own Apps to both reduce costs and increase the effectiveness of our messaging system.
Version 7 launches at the Lowland Search Conference in September where we will be running workshops to explain how to get the best from the new features.
FirstCall could increase volunteer team callouts
Many of our customers are members of volunteer teams assisting police, ambulance or County Council EPUs. Although these groups are keen to help there are practical hurdles to overcome if the team (like most) does not have a 24 hour manned office.
At the start of an incident, control rooms (for whatever service) are busy places and staff can't afford to spend too long navigating phone menus or waiting for a 'duty phone' to be answered. Of course teams won't know if (for example) their police control room has given up trying to ask for assistance after listening to a ringing tone for too...read more
Version 6.0 Released
Responder Technology today released Version 6.0 of SMS Responder adding smart-phone and tablet support. Another significant addition is the facility for police and emergency planning Control Rooms to reliably contact multiple voluntary or statutary groups at once, or national bodies to activate their local groups