Incident/Event Management

For those who use SMS Responder for emergency callouts the latest version incorporates a system to help ensure timely attendance of the maximum number of team members.

This feature can also be used for advance event planning, for example tracking those attending an important meeting.

• For each Event Members can be shown as "Attending", "Not attending", "Attending Later"
• Additional states of "On Route", "At RV", "Stood Down" and more, if required
• Our 2-way Messaging system can be used to allow Members to automatically update their status by SMS, and add additional information.
• For each Event notes can be stored, e.g. details of events, useful phone numbers etc.
• Because it is web-based, control of the SMS side of an incident can be easily passed to a new location/operator as necessary.
• True multi-event support; SMS Responder can track several concurrent events at the same time.

  The Event/Incident Management component is provided to all customers at no additional cost.